Frequently Asked Questions (FAQ’s)


Here at Avantek we want you to make the most out of your equipment and software which is why we have created a list of frequently asked questions (FAQ’s) to try and help solve any issue you may be experiencing without you having to call or e-mail us.

So whether you have a general question about your order or a technical question about a problem you are having with your machine, Avantek are here to help.

You can view our General FAQ’s which address questions you may have concerning your order or our Technical FAQ’s which show you the basic steps to assist with hardware and software issues you may be experiencing.

If you are having a problem and you cannot find the answer you are looking for in our FAQ’s, you can send us a message by using our contact form and we can call you back or if you would prefer, you can call us on 0330 300 3000 and a member of our team will be happy to help you.