Microsoft are now offering Windows 10 as a general update for all Windows 7, 8 and 8.1 users. In order to disable the automatic update (which could render your assistive software unusable) please follow the below tips and slides.
1. Navigate to your “Control Panel” and in the search box type “windows update”. Click on “Windows Update”.
2. Click on “Show all Available Updates”.
3. Click on “Optional” tab (“Important” tab may be selected by default).
4. Look for “Upgrade to Windows 10”, remove the tick from the tick box, right click on the update and left click on “Hide Update”.
If you have any questions relating to compatibility or if you need any advice on updating to or disabling Windows 10, please send an email to firstname.lastname@example.org or call us on 0330 300 3000.