Insurance


How to Submit an Insurance Claim

If your insurance policy is with CompuCover/Summit, click here to submit an insurance claim.

If you received your equipment before 1st January 2014, please refer to your policy documents or contact us on admin@avantek.co.uk and we will send you a claim form to complete.

Once your claim has been assessed we will contact you.

Key Facts

If you are unsure whether you can make a claim, please see the below. The major exclusions are:

  • Damage or destruction due to defective design or workmanship, general wear and tear, mechanical electrical breakdown.
  • Thefts from unattended vehicle where the item was not locked away from view.
  • Where equipment has been left unattended in a public place.
  • Accidental loss or misplacement of equipment.
  • We will only pay for carriage costs within the UK. Should equipment need to be collected and/or delivered outside the UK, you are responsible for these carriage costs.

We have arrangements in place for you to be provided with a policy that includes the following required features, and that only has the following permitted exclusions:

Insurance Chart

Please note, the above matrix is a summary. For full policy details, please click here. Alternatively, please contact us at support@avantek.co.uk and we can refer you to our insurance partner.

*Avantek Computer Ltd is a reseller of Summit Insurance Services Limited, and regulated by the Financial Conduct Authority (FCA). Summit Insurance Services Ltd’s FCA Register No is 300172.