| Some customer comments: |
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I had very positive feedback from your
presentation last week, and we are very grateful to you for making the
journey up here.
Alex's training input was also highly regarded. We were very impressed
that you have such a well-informed trainer who is more than a technical
whizz-kid!
I am sure that Liz will be contacting you in the near future regarding
quotes for equipment.
High Peak College |
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I personally feel that Avantek are an
excellent supplier, who answer the phone when you ring, who provide goods within a reasonable timescale and
who provide excellent follow up support if something goes wrong with a
machine supplied by them.
I have seen from experience that their support
is
prompt, sympathetic but not patronizing, fast, and on-site, which for a
disabled student is essential in my opinion. I am not saying Avantek is
perfect and we all have room for improvement, but I have provided a lot
of
training for students who have been supplied with Avantek computers and
this is how I have this knowledge of Avantek's service provision. |
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I have no
hesitation in stating that in the years I have worked in student support
dealing with DSA, Avantek, as a major supplier to Oxfordshire students
has always and continues to deliver a fantastic service. I know that
when an order is placed I can rely on the utmost in efficiency, from
getting an order confirmation almost immediately to the students
receiving their equipment and training. I have many thank you letters
from students who are thrilled with the service they receive and I know
that in many cases Avantek will have been the supplier. It is also a
pleasure to have contact with staff who contact me immediately with
queries, and who are always totally helpful, friendly and efficient. I
feel we have a great relationship and long may it continue.
Best wishes
Nan Hill
Student Support, Oxfordshire County Council |
I have always found Avantek to be reliable in
providing good quality equipment to our students. They offer an onsite
installation and on site warranty service over a students course.
I have had no complaints from our students regarding
the equipment provided.
Avantek maintain good communication lines with the LEA
and students. They have an efficient, individual and friendly approach
to enquiries which reflects excellent customer service.
Yours sincerely,
Rosemary Gibson
Team Leader,
Student Finance Service
Nottinghamshire County Council |
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I'm sooooooooooooo impressed!
Many thanks, much appreciated!
University of Nottingham
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"Thanks for being one of the nicest suppliers I ever had."
University of Cambridge
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I've been dealing with (insert large
company name rhymes with hell here) for too long, I still can't cope
with this promptness! |
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"Just thought I'd let you know that things are looking good this end - I'm
impressed with the level of service and attention to detail."
University of Cambridge |
Many thanks for your support of us also, Shaun and I
often joke about how fast your replies to emails are and that one day
we're sure you'll break the light barrier and have a reply to us before
we click send. ;)
University of
Cambridge |
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Thank you very much for your help with our pc orders.
Colleagues are exceptionally pleased with the equipment Avantek has
supplied us with, and I will encourage them to continue placing orders
with yourselves in the future.
University of Cambridge |
"Just to let you know that she seems very pleased with her purchase. She
chased after me on campus last week in the pouring rain to thank me for
my technical advice, and for introducing her to you."
University of Leicester |
All's present and correct, and it's certainly a fast
beast! Everyone's been oohing and aahing over it, and we were amazed at
how many fans can fit in one box (we counted 11 then a few hours later
found five more!).
University of Leicester |
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"Thanks again for your efforts last Friday, it was a good job. Especially the IP
fix."
PERA |
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"My official verdict on the machines is that they are highly satisfactory and if
you should ever want to quote me as a satisfied customer to anyone else in the University,
please do so."
University of Leicester
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Last updated
March 16, 2008
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Some Customer Installations |
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